Shipping Policy - Amayu
At Amayu, we are dedicated to delivering your orders of edible seeds, spices, dry fruits, and oils in a timely and efficient manner. Below is our shipping policy:
- Processing Time:
- Orders are processed within 1-2 business days of receipt.
- Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Methods & Delivery Times:
- We offer standard shipping for all orders.
- Delivery times may vary depending on your location:
- Within India: 3-7 business days
- International Shipping: Delivery times vary (typically 7-14 business days).
- Once your order is dispatched, you will receive a tracking number to monitor the delivery.
- Shipping Charges:
- Shipping charges are calculated at checkout based on the weight and destination of the order.
- Free shipping is available on orders over ₹[Insert Minimum Order Value] within India.
- International shipping charges are calculated at checkout.
- Order Tracking:
- After shipment, you will receive a tracking number and link to track your order.
- Please note that it may take up to 24 hours for tracking information to update.
- Address Accuracy:
- Please ensure that the shipping address provided is accurate. We are not responsible for delays or lost items due to incorrect addresses.
- Missing or Lost Packages:
- If your package is lost or missing, please contact customer support at amayu.shopdeck@gmail.com within 7 days of the expected delivery date.
- We will assist in resolving any shipping issues.
- Customs & Duties (International Orders):
- International customers may be responsible for customs duties, taxes, or other charges upon arrival. These charges are not included in the shipping fees and are the customer’s responsibility.
- Shipping Restrictions:
- We currently do not ship to certain remote locations or countries. Please check at checkout for shipping availability.
Customer Care:
For any shipping-related inquiries, please contact us at:
Email: amayu.shopdeck@gmail.com
Thank you for choosing Amayu!